If you’ve recently purchased a home in Scottsdale, Paradise Valley, Chandler, Gilbert, Mesa, or Queen Creek and discovered it includes a Control4 smart home system — you likely have questions.
- Who services it?
- Is it up to date?
- How do I access it?
- Can it be upgraded?
- What if equipment is missing?
- What if the original dealer is unavailable?
Modern Smart Home specializes in helping new homeowners take full control of their Control4 system — safely, professionally, and efficiently. We service the entire East Valley of Arizona and are frequently engaged when previous dealers are no longer available.
- Control4 System Takeovers
- Control4 Service & Repairs
- Control4 iOS Updates
- Control4 Dealer Change
- Control4 Troubleshooting
- Control4 Audio Systems
- Control4 Video Systems
- Custom Integrations & Drivers
Step 1: Professional System Transfer & Takeover
When you move into a home with existing Control4 automation, the first step is transferring the system properly.
Our structured transfer process includes:
- Reviewing the existing Control4 project
- Verifying controller hardware and firmware
- Establishing proper dealer support
- Setting up your Control4 app access
- Updating user credentials
- Confirming remote access reliability
- Documenting rooms, zones, and connected devices
This ensures the system is securely transferred and fully accessible to you as the new owner.
Monitor the state of your home, no matter how far away you are, by putting the control in your own hands.
Many homes in the East Valley still run older Control4 operating systems.
We evaluate and perform:
- Control4 OS upgrades
- Firmware updates
- Security patches
- Controller performance optimization
- Remote configuration updates
- App synchronization across devices
Updating software often improves performance dramatically without replacing hardware.
Service & Repair After Move-In
It is common for systems to develop minor issues over time — especially after inspections, remodels, or internet changes.
We repair:
- Remote pairing issues
- App connection failures
- Audio zones cutting in and out
- Lighting inconsistencies
- Network-related instability
- Controller freezes
- Programming conflicts
- Third-party integration issues
Most problems are solvable without replacing your entire smart home.
Replacing Missing or Outdated Equipment
During real estate transactions, equipment is sometimes removed or left outdated.
We assist with:
- Replacing missing remotes
- Upgrading obsolete controllers
- Replacing failing amplifiers
- Restoring damaged racks
- Updating aging network hardware
- Reconfiguring lighting keypads
- Reintegrating thermostats and cameras
We ensure your system is complete and functioning properly.
Many new homeowners choose to enhance their system after moving in.
Common upgrade requests include:
- Halo and Halo Touch remotes
- Faster next-generation controllers
- Enterprise-grade networking & WiFi redesign
- Smart lighting upgrades
- Motorized shade integration
- Outdoor patio and pool automation
- Whole-home audio expansion
- Home theater modernization
- Security & surveillance upgrades
We provide upgrade proposals tailored specifically to your home and lifestyle.
Prewired Homes That Were Never Completed
Prewired Homes That Were Never Completed
In growing areas like Queen Creek, Chandler, and Gilbert, many homes were prewired for automation but never fully activated.
We:
- Activate unused prewire
- Install and commission new controllers
- Design rack layouts
- Program lighting and media rooms
- Integrate networking from the ground up
Your prewired infrastructure can often be leveraged without major reconstruction.
Modern Smart home did a fantastic job designing and installing my Control4 smart home system. They went above and beyond. Very professional and responsive, I would highly recommend.
Modern TV and Audio is a great company and I highly recommend their services. Nate was professional and efficient. His extensive experience in the industry was quickly evident when he had immediate solutions to challenges created by inexperienced installers. He had all the necessary supplies and he made it look easy!
Tessa was amazing to work with, we had to move our appointment she was very accommodating help walk me through payment options. Our tech was knowledgeable, fast and educated our staff to ensure best results on our sound system!
Modern Smart Home again did a fantastic professional job on our house. We have completed multiple jobs with them and cannot be happier. We look forward to continuing to work with them in the future as we complete different phased projects. Timely, helpful, professional, and eager to conquer any nuance or tricky issue that comes up during install. Highly recommend!
Once again, I am extremely happy with the work from Modern smart home. They came to our house to install a Wi-Fi network, install several smart TVs, and wire my office computer equipment. These guys are really unbelievable. Very knowledgeable and talented. I can’t wait for our next project with them. I highly recommend them as the best AV company I’ve worked with so far!
Nate & Tessa are amazing! Audio, visual, lighting, custom outside the box type stuff – they had a perfect solution to anything and everything I threw at them plus all the amazing home automation & new technology they already came to the table with. Each and every project they’ve assisted with has exceeded my expectations! I will continue to utilize their services in the future and would highly recommend anyone!
The Modern team did a great job of presenting ideas and guiding me through purchasing decisions. They then delivered an outstanding installation that included TVs and a sound system, along w/ time in the attic to relocate wires that support security cameras & internet devices
What a pleasure to work with such a professional team. Responsive, creative and smart! Thanks Nate and Tessa for an amazing upgrade to our AZ home!